Please note, the schedule of remaining teleconferences was updated on May 14.  

The Patient Safety Learning Network (PSLN) is an Agency for Healthcare Research and Quality (AHRQ) funded project aimed at bringing evidence based AHRQ tools to front-line hospital staff. As a learning network member you will have the opportunity to learn and share patient safety best practices, as well as receive implementation technical assistance over the course of several months from both hospital peers and subject matter experts.

This year, the curriculum will focus on domain specific strategies related to improving The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) as well as other AHRQ tools that support HCAHPS improvement such as AHRQ's Project RED (Re-Engineered Discharge).

 

HCAHPS Information

Clean and Quiet - August 14, 2013

You must be a registered user to listen to the recording of this teleconference. Create an account on the homepage.

 

Pain Management - July 17, 2013

You must be a registered user to listen to the recording of this teleconference. Create an account on the homepage.


Physician Communication and Engagement - June 5, 2013

You must be a registered user to view the recording for this webinar. Create an account on the homepage.

Discharge Information - April 24, 2013



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this webinar. Create an account on the homepage.

 

Medication Communication - March 13, 2013


You must be a registered user to view the webinar recording.  To access this information login or create an account on the homepage.   

 

Responsiveness of Hospital Staff - February 13, 2013


You must be a registered user to view the webinar recording.  To access this information login or create an account on the homepage. 


Nursing Communication Webinar - January 16, 2013


You must be a registered user to view the webinar recording.  To access this information login or create an account on the homepage. 

 

Using Data Effectively – Workshop Participants - December 19, 2012


You must be a registered user to view the webinar recording.  To access this information login or create an account on the homepage. 

 

Using HCAHPS Data Effectively - December 18, 2012


You must be a registered user to view the webinar recordings.  To access this information login or create an account on the homepage. 

Setting the Stage for HCAHPS Success - December 7, 2012


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